Aasa Polska is a financial technology company with Scandinavian roots, operating in the Polish market since 2012. It built its experience within an international group of companies headquartered in Estonia, introducing and developing non-bank credit products in Finland, Sweden, and the Czech Republic. In 2019, due to dynamic yet stable growth, Poland became the primary market for conducting business and providing long-term installment loans.
Facts and figures
Full name
AASA Polska S.A.
Industry
Financial services
Products in the client's offer
Long-term installment loans granted to individual clients and entrepreneurs.
What did the client expect?
The client, Aasa Polska, was seeking an experienced and trustworthy consultant to support them in improving their business continuity management (BCM) processes. This task involved conducting necessary analyses and developing documentation. The client was looking not only for an assessment of the current situation but also recommendations on how to make the BCM system more efficient, up-to-date, and effective in reducing the likelihood of business disruptions. Ensuring compliance with ISO 22301 standards was also a priority.
What did we do?
WE STARTED WITH A GAP ANALYSIS
We thoroughly reviewed the current internal documentation related to business continuity management and the regulations shaping the organization’s specifics. We conducted an audit to assess the level of compliance with ISO 22301 standards, which allowed us to precisely identify the next steps for improvement.
UCTED BIA AND RISK ANALYSIS
The next step involved preparing the methodology for BIA and risk analysis, which included creating forms and conducting workshops with designated employees. This allowed us to assess the criticality of business processes and the relevant indicators for risk assessment, continuity strategy building, and recovery prioritization.
NDWE DEVELOPED THE DOCUMENTATION
We developed policies and procedures that became the key document outlining the principles of the business continuity management system. Based on the results of the BIA and risk analysis, we also prepared business continuity plans along with emergency procedures.
COWE DELIVERED REPORTS AND RECOMMENDATIONS
At the end of each stage, we provided detailed reports summarizing the work along with recommendations. These included the evaluation results and necessary guidance on actions to be taken to ensure the business continuity management system complies with the requirements of ISO 22301.
What were the results?
Thanks to active collaboration with PBSG consultants, the client received a clear report and practical recommendations regarding the assessment and improvement of the BCM system, which was their main priority. A thorough analysis of policies and procedures, as well as meetings with company representatives, allowed us to better understand the organization and develop documentation tailored to its specific needs. It included the identification of risks threatening business continuity, along with an assessment of the likelihood and impact of their occurrence. We also determined the risk level, defined the response to risks, and incorporated a business continuity strategy.
Aasa was regularly informed about the progress of work and analysis results. In the final reports, we summarized the project’s progress and evaluated the degree of compliance with the ISO 22301 standard. As a result, the client gained assurance that they are well-prepared to maintain business functions in case of threats or disruptions, which is of significant importance for a financial company.
What did the client gain?
An assessment of the BCM system’s level within the organization.
A clear audit report specifying the degree of compliance with the ISO 22301 standard requirements.
Recommendations for the improvement and development of the BCM system.
Increase in employee awareness regarding business continuity and the BCM system.
