Internal training
BUSINESS CONTINUITY MANAGER
An intensive training based on practical aspects and responsibilities arising from the implementation and maintenance of the Business Continuity Management System (Business Continuity Manager) in accordance with the requirements of the ISO 22301 standard.
About the training
A practical approach to the management system according to ISO 22301
We offer a two-day training in which participants will be introduced to the concept of Business Continuity Management (BCM) and the most popular BCM models. The training will provide participants with knowledge of the project process, development and updating of documentation, and implementation of organizational solutions within BCM. Participants will gain knowledge of the ISO 22301 standard guidelines for business continuity management and preparing the organization for certification against ISO 22301. During lectures and practical workshop exercises, participants will acquire skills related to building strategies, conducting Business Impact Analysis (BIA), and developing documentation, including business continuity plans and emergency procedures.
Upon completion of the training, participants will receive a certificate and access to the materials.
Training objective
- Gaining knowledge in the development of business continuity management strategies.
- Mastering the concepts and terminology related to Business Continuity Management.
- Acquiring skills to create business continuity management processes in an organization.
- Understanding the mechanisms and logic of handling risk management processes in accordance with ISO 22301 requirements.
- Ability to develop documentation compliant with ISO 22301 requirements.
Target audience
The training is intended for individuals responsible for implementing and maintaining the business continuity management system within the organization, employed at all organizational levels, with particular emphasis on current and future Business Continuity Managers.
Language of the training
The training is conducted in Polish. There is an option to organize the training in English.
Training methodology
Training effectiveness is achieved by selecting the appropriate topics and training methods tailored to the participants’ needs and the issues addressed in the training. Below are the methods and techniques we apply:
LECTURE
We provide knowledge to participants based on dedicated teaching aids, e.g., a multimedia presentation. This is the foundational part of the training, where we introduce the topic, discuss key concepts, roles, processes, procedures, etc.
PRACTICAL EXAMPLES
As practitioners, we base the training program on real-life events presented for a specific problem. We help participants independently reach conclusions or solutions. Our training is heavily focused on practice and the development of participants’ skills.
DISCUSSION
Participants express their opinions and exchange experiences. A well-formed discussion topic, due to the clash of at least two perspectives, usually generates strong emotional engagement. The discussion allows for the development of a joint solution or prepares arguments on the given issue.
BRAINSTORMING
In a short time, we generate many ideas and solutions for specific problems and situations. We engage participants, stimulate thinking, and foster creativity.
EXERCISES
Practical tasks related to the training content, e.g., creating a process, conducting a case study, etc. These effectively complement the lecture and practical examples.
TESTS
We verify the level of knowledge and skills of participants. We identify competency gaps and plan the educational process accordingly to improve participants’ skills. Depending on the type of training, this can be done using various tools, such as knowledge tests and assignments.
SIMULATIONS
They provide an excellent sample of reality, in which participants actively engage and experience the consequences of their actions.
SUMMARY
After completing each topic, we summarize the discussed material. This is done by the trainer and allows participants to review the most important aspects related to the topic while giving them the opportunity to verify their understanding.
Trainer
Maciej Wiśniewski
A graduate in Law from Adam Mickiewicz University, Corporate Management from Poznań University of Technology, and doctoral studies at the Faculty of Management at Poznań University of Economics. For over a dozen years, he has been supporting organizations in the management area, with a particular focus on strategic consulting and management systems. He has completed dozens of projects for private and public sector organizations, including the implementation of advanced IT systems supporting management processes. Currently, his academic and professional interests are focused on operational risk, with particular emphasis on ensuring organizational resilience and cybersecurity.
Dedicated exclusively to your organization – this approach ensures comfort and freedom to thoroughly discuss specific topics and your organization’s situation. We understand that every company is different, and to effectively translate the acquired knowledge into your organization’s context, we tailor the presented examples to your specific needs and business situation.
Training program
Day 1
9.00-16.00
- Welcome participants
Introduction to Business Continuity Management
What is Business Continuity Management?
Basic terms and definitions.
Structure of the ISO 22301:2019 standard.
The PDCA cycle used in Business Continuity Management processes.
Break - Requirements of the ISO 22301:2019 standard
Organizational context.
Stakeholder analysis.
Leadership and continuity of operations.
Business continuity policy.
Roles, powers, and responsibilities in BCMS.
Business continuity management planning.
Support for BCMS.
Break - Business Impact Analysis (BIA) Part 1
ISO 22301 requirements and practical tips regarding BIA.
Identification and analysis of critical systems, services, and infrastructure.
Discussion of a sample methodology used during BIA.
Process classification.
Break - Business Impact Analysis (BIA) Part 2
Conducting a BIA of a selected process.
Day 2
9.00-16.00
- Risk Analysis
ISO 22301 requirements and practical tips for risk assessment.
Stages of the risk assessment process.
Discussion of a sample risk analysis methodology.
Break - Determining Business Continuity Strategy
ISO 22301 requirements and practical tips for developing a business continuity strategy.
Incident Management
Incident information flow and tasks of the crisis management team.
Internal and external communication.
Break - Building Business Continuity Plans and Emergency Procedures
Structure of business continuity management documentation.
ISO 22301 requirements and practical tips for developing business continuity plans and other necessary documents.
Sample scope of business continuity plans and emergency procedures.
Break - Testing the System
Principles of business continuity testing.
Types of tests.
Management of the Business Continuity Management System
Monitoring, measurements, analysis, and evaluation.
Internal audits.
Management reviews.
Non-conformities and corrective actions.
Questions and discussion
How does it work?
Step 1
REGISTRATION
As the first step, fill out the registration form to let us know you’re interested in organizing a dedicated training session at your company.
Step 2
DATE
We will agree on the date and location of the training – tailored to your availability and individual expectations.
Step 3
PRICE
We will present you with the commercial terms for organizing the training based on the agreed parameters and number of participants.
Step 4
TRAINING
We will deliver the dedicated training in accordance with the agreed terms.
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